Description

Roles & Responsibilities

Operational Management

Plan, assign, and supervise daily pest control activities across various client sites.
Ensure proper use, storage, and maintenance of pest control chemicals, tools, and equipment.
Monitor service quality and implement corrective measures where needed.
Conduct site inspections and audits to ensure effective treatment and compliance.

Team Supervision & Training

Lead, mentor, and train pest control technicians in safe work practices and service standards.
Conduct regular toolbox meetings and safety briefings.
Assess team performance and provide coaching for continuous improvement.

Compliance & Safety

Ensure all pest control operations comply with NEA regulations, company SOPs, and workplace safety requirements.
Maintain accurate records of pesticide usage, treatment reports, and safety data sheets.
Implement preventive measures and emergency procedures for chemical handling.

Client & Stakeholder Management

Communicate with clients to understand requirements, handle feedback, and resolve issues promptly.
Provide technical advice on pest prevention and long-term solutions.
Prepare and submit service reports and recommendations to clients.