Description

Job content

Working Days: 5 Days

Working Hours: 44 hours

Working Location: Orchard

Job responsibilities:

Develop and enforce luggage-related procedures for Concierge and Bell team members.
Guide and manage the performance of Concierge associates, including promotions, transfers, and disciplinary actions.
Ensure all Front Office team members have updated and easily accessible information.
Keep Rooms Division Director, Front Office Manager, Assistant Front Office Manager, and Duty Manager informed of any issues.
Ensure proper reception of members and other guests at the airport.
Maintain grooming standards and adherence to Hilton standards.
Set team goals in line with hotel and department objectives.
Build a versatile team to enhance hotel productivity.
Understand and use hotel operating systems, including OnQ PM, Kipsu, HotSOS, and table management.
Maintain the workflow of the driveway and lobby.

Job Requirement:

At least 3 years in a supervisory level position in Concierge operation.
Good character and ethics.
Strictly obey the relevant laws and regulations, internal policies, and implementations.
Strong sense of principle, professional management ability, a good team player, excellent interpersonal skills, sense of decency, honest and reliable.
Have a strong sense of responsibility and learning ability.

Registration No: R23113333

INTER ISLAND CONSULTING PTE LTD (Co Reg: 201026915R / EA License: 11C3031)

Please send your updated resume by clicking “Apply”.

Only shortlisted candidates will be notified.